Privacy Policy

This privacy statement covers the site https://auranicroots.com/. To know more about our privacy policy, send us an email at info@auranicroots.com.

Auranic Roots respects and is committed to protecting your privacy. We use the information we collect on the site to make shopping at auranicroots.com as safe as possible and to enhance your overall shopping and health experience. We do not sell, trade, rent, or loan your personal information to others unless instructed by a court of law. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

What Information Do We Collect?

To order a product, you may choose to set up an account. To set up an account, we will need to know your name, email address, billing, and shipping address. The payment details like credit card/debit card numbers would be routed through internationally acclaimed secure authenticated payment gateways such as Razorpay/Paytm. This allows us to process and fulfill your order and notify you of your order status. You will also be asked to create a special username and password so that you may access your account in the future (and so you don’t have to re-enter all your information again).

Like most standard website servers, we use log files. This includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks to analyze trends, administer the site, track users’ movement in aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information.

How Do We Use It?

We may also use the information we collect to occasionally notify you about new Auranic Roots products, important functionality changes to the website, special offers we think you’ll find valuable, and most importantly, just to see how you are doing. If you never want to receive any announcements or special offers from us, contact us and tell us to remove your name. Or simply log into your account manager and update your communication preferences.

How Does Auranic Roots Protect Customer Information?

To place an order on our site, your browser must accept SSL. We use some of the strongest encrypting technology available to safely secure your information. We also protect customer information by never selling, trading, loaning, or renting your personal information to others (EVER!). Auranic Roots is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. We also conduct proactive server, network, and facility security audits, employ proprietary encryption algorithms for database storage, and maintain redundant systems and data backup.

What About “Cookies”?

“Cookies” are small pieces of information stored by your browser on your computer’s hard drive. Our cookies may contain personally identifying information. Most web browsers automatically accept cookies. You will need to enable cookies on your web browser to complete the checkout process. Cookies on our site allow us to maintain login information and session state. Cookies can help us track you across our website to show you the most relevant information to enhance your shopping experience. Cookies are small pieces of information, limited to 4K, that are stored as text files. Cookies are not stored as a script; thus, there is no chance of a cookie causing a virus (a common myth about cookies).

Will Auranic Roots Disclose the Information It Collects to Outside Parties?

Auranic Roots does not sell, trade, or rent your personal information to others (EVER!). Auranic Roots may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will never include any personally identifying information. We use an outside shipping company to ship orders (Delhivery, Bluedart, FedEx, etc.) and a credit card processing company to bill users for goods and services. These companies may receive personally identifiable information to help us process your order. However, they will not retain, share, store, or use personally identifiable information for any secondary purposes. Your personal data will be stored on file for as long as your account is active.

What About Email?

Auranic Roots sends out order confirmation and order tracking emails to our customers when an order is placed. These order-related emails are vital to making sure your order is delivered correctly; therefore, you do not have the opportunity to opt out or unsubscribe from these order emails.

For any questions or concerns regarding our privacy policy, feel free to contact us at info@auranicroots.com.